سياسة الخصوصية

1. Information We Collect

• Full name, job title, company or organization name.
• Contact numbers, email address, address, and website links.
• Social media links and user-added files or links.
• Profile photo and company logo when uploaded by the user.
• Order and payment records such as order number, plan, payment status, and invoice number.
• Limited analytics such as views, interactions, and general device type.
• Account sign-in information used for authentication and digital card details displayed by the MyCards app, including card links and QR codes.

2. How We Use Information

• To create, display, and share the digital card.
• To enable contact saving, QR Code, and contact links.
• To support Google Wallet and Apple Wallet integrations where available.
• To manage accounts, client dashboard, and support.
• To improve the service, user experience, and engagement analytics.
• To display your card in the MyCards Android app and its home-screen widgets.

3. Digital Wallets

A wallet pass may include professional information added by the user, such as name, company, card link, and QR Code. We do not place financial or banking information inside the wallet pass.

4. Payments

Payments are processed through an external payment provider such as MyFatoorah. MyCloudo Cards does not store bank card numbers or sensitive payment credentials.

5. Data Sharing

We do not sell or rent your personal information. Data may be shared only when you share your card, with service providers needed to operate the platform, or when legally required.

6. Data Protection

• SSL/TLS encrypted connections.
• Restricted access to databases and control panels.
• Protection of configuration files and sensitive data where possible.
• Ongoing measures to improve security and service monitoring.

7. User Responsibility

Users are responsible for the accuracy of information and links added to their cards and for avoiding unlawful, misleading, or infringing content.

8. Data Retention

We retain account and card data while the service is active, then delete or de-identify it when no longer needed or when an approved deletion request is fulfilled, unless a lawful or legitimate retention basis applies. Billing and payment records may be retained for periods required by applicable law. You can update card details in your client dashboard and request account deletion through the page below.

9. External Links

Cards may contain external links added by users. MyCloudo is not responsible for the content or privacy practices of external websites.

10. Contact Us

• Website: https://cards.mycloudo.com
• Email: support@mycloudo.com
• WhatsApp Support: +966558476967

11. MyCards App and On-Device Storage

The MyCards Android app lets you sign in and display your digital card and QR code. The app stores sign-in information needed to maintain your session and card data required to display the card and home-screen widgets locally on your device. Card details you choose to show in widgets may be visible on your device's home screen, so protect access to your device. Signing out removes session data and sensitive card content from widgets according to the app's current behavior. Device operating systems or backups may retain information according to your device settings.

12. Account and Data Deletion Requests

You can request deletion of your account and linked card using the MyCards account deletion request page after signing in, or email support@mycloudo.com from your account email address if you cannot sign in. We verify account ownership and card linkage before processing. Requests cover account, profile, card, associated links and media, except records that must be retained under applicable law, such as certain invoices and payment records. Any exceptions will be explained during processing. Submitting a request does not cause immediate deletion.